Our Commitment to You
hitbet takes responsible gaming seriously — not just as a regulatory requirement, but as a genuine commitment to every Filipino player on our platform.
Gaming at hitbet — whether you're spinning the slots, placing bets on the PBA, or joining a live casino table — should always be an enjoyable activity done within your personal means. The moment it stops being fun, it's time to use the tools hitbet provides to take a step back.
We know that for most players in Manila, Cebu, Davao, and across the Philippines, online gaming is a form of entertainment, the same way watching an NBA game or going to a Sunday sabong is. But we also know that for some, gaming can become a problem. That's why hitbet has built a full suite of responsible gaming features directly into the platform — tools that any player can activate at any time, with no judgment and no waiting period.
hitbet's responsible gaming program is built on four pillars: prevention through strict age verification, control through player-managed limits and tools, protection through self-exclusion options, and support through access to professional help resources.
Remember: Gambling involves real financial risk. Only bet what you can genuinely afford to lose. Never chase losses — every hitbet session should have a pre-set budget and a pre-set time limit before you begin.
Know the Warning Signs
Problem gambling can affect anyone, regardless of income or background. Common warning signs include: spending more money on betting than you planned, borrowing money to fund gambling, gambling to escape stress or personal problems, hiding your gaming activity from family members, and feeling irritable or anxious when you try to stop. If any of these sound familiar, hitbet's responsible gaming tools are here to help — and professional support is available.
Smart Gaming Habits
Set a budget before you start. Set a time limit before you start. Never gamble under the influence of alcohol or when you are emotionally upset. Take regular breaks during sessions. Treat any winnings as a bonus, not as expected income. These simple habits make a big difference in keeping your hitbet experience positive over the long term.
Player Protection Tools
hitbet gives you direct control over your gaming activity. All tools below are available to every registered player and can be activated through your account or by contacting support.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once you hit your self-imposed limit, hitbet will block additional deposits for that period — no exceptions. Reducing a deposit limit takes effect immediately. Increasing a limit requires a 7-day cooling-off period to protect you from impulsive decisions.
Decide in advance how long you want to play in a single session. hitbet's session limit tool will display an on-screen reminder when your chosen time is reached and can automatically log you out if you prefer a hard stop. Keeping sessions short is one of the most effective habits for maintaining healthy gaming.
Need a short break from hitbet without permanently closing your account? A cooling-off period temporarily suspends your access for a set duration — from 24 hours up to several weeks. During a cooling-off period, you cannot log in, deposit, or place bets on hitbet. Your account and balance are safely preserved for when the period ends.
Self-exclusion is hitbet's most powerful responsible gaming tool. When you self-exclude, your hitbet account is fully suspended for the duration you choose — from 6 months to permanently. During this period, hitbet will not send you promotional communications and will make reasonable efforts to prevent new account registration under your details.
hitbet's reality check feature sends you periodic in-session notifications showing how long you have been playing and your net win/loss position for the session. These reminders are designed to break the natural flow-state of gaming and give you a clear-eyed view of where you stand before deciding to continue.
Every deposit, withdrawal, and bet placed on hitbet is logged in your account history and available for review at any time. Reviewing your transaction history regularly is a practical way to stay aware of your actual spending patterns and catch any drift from your intended gaming budget before it becomes a problem.
How to Self-Exclude on hitbet
Requesting a self-exclusion on hitbet is straightforward. You do not need to provide a reason, and there is no judgment attached to the request. Follow these steps:
Log in to Your hitbet Account
Access your account via the hitbet Login page. If you feel you cannot safely log in without gambling first, proceed directly to Step 3 and contact support without logging in.
Go to Responsible Gaming Settings
In your account dashboard, navigate to the Responsible Gaming or Player Protection section. You will find all available tools there, including deposit limits, cooling-off, and self-exclusion options.
Select Self-Exclusion and Choose Duration
Choose the self-exclusion duration that fits your situation — 6 months, 1 year, 3 years, or permanent exclusion. For permanent exclusion, a confirmation step is required. You may also contact [email protected] directly to request self-exclusion if you prefer not to log in.
Confirm Your Request
Once confirmed, your hitbet account will be suspended immediately. You will receive a confirmation email. hitbet will remove you from all marketing lists and make reasonable efforts to prevent re-registration for the duration of your exclusion.
Seek Additional Support if Needed
Self-exclusion from hitbet is an important step, but professional support can make a significant difference. See the support resources listed on this page and consider reaching out to a counselor or support group if gaming has been affecting your daily life.
Deposit & Betting Limits
hitbet's limit system gives you granular control over how much you can deposit and wager. Here is how the different limit types work:
| Limit Type | Period | Takes Effect |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediately (reductions) / 7 days (increases) |
| Loss Limit | Daily / Weekly / Monthly | Immediately (reductions) / 7 days (increases) |
| Session Time Limit | Per session | Next login session |
| Cooling-Off | 24 hrs – several weeks | Immediately, cannot be reversed early |
| Self-Exclusion | 6 months – permanent | Immediately, cannot be reversed early |
Important: All limit reductions and self-exclusion activations on hitbet take effect immediately and cannot be reversed before the chosen period expires. This is intentional — it protects you from making impulsive decisions to undo a protective measure you set during a clearer moment.
Minimum Deposit: hitbet's minimum deposit is ₱100. We recommend setting a personal deposit limit that keeps your total monthly gaming spend well within your entertainment budget — a figure you would be comfortable telling your family about.
Quick Self-Assessment
Answer these questions honestly. If you find yourself saying "yes" to several of them, it may be a sign that your gaming habits need attention. This is not a clinical diagnosis — it's a starting point for reflection.
Do you find yourself spending more money on hitbet or other gaming platforms than you originally intended?
Have you ever borrowed money — from family, friends, or a loan app — to fund your gambling or to cover losses?
Do you gamble to escape problems, relieve stress, or improve a low mood rather than purely for entertainment?
Have you tried to cut back or stop gambling but found it difficult or impossible to follow through?
Has gambling caused conflict with your partner, family members, or colleagues in the past 12 months?
Do you find yourself chasing losses — continuing to bet in an attempt to win back money you have already lost?
If you answered yes to two or more of the questions above, we strongly encourage you to use hitbet's self-exclusion or cooling-off tools and to seek support from a qualified counselor. You can reach our responsible gaming team anytime at [email protected]. Remember: asking for help is a sign of strength, not weakness.
Support Resources for Filipino Players
hitbet encourages players who need additional help to reach out to professional support organizations. The following resources are available to players in the Philippines.
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for licensed operators in the Philippines. PAGCOR's responsible gaming framework includes self-exclusion programs, player education initiatives, and operator compliance requirements designed to protect Filipino players from gambling-related harm.
The National Center for Mental Health (NCMH) in Mandaluyong City provides mental health services to Filipinos, including support for behavioral issues such as problem gambling. The NCMH Crisis Hotline is available to Filipinos who need immediate mental health support. If gambling is affecting your mental health, do not hesitate to reach out to the NCMH.
Gamblers Anonymous is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem of compulsive gambling. GA Philippines holds regular meetings across Metro Manila and other key cities including Cebu and Davao. Attendance is free, confidential, and requires no formal registration.
hitbet's Role: While hitbet provides tools to help players manage their gaming, we are not a mental health provider. If you believe you or someone you know has a gambling problem, please seek support from a qualified professional or one of the organizations listed above. hitbet's support team at [email protected] can also help you activate any of the account protection tools described on this page.
Play Smart. Stay in Control.
hitbet is built for players who want to enjoy online gaming responsibly. Set your limits, use our tools, and keep gaming fun — the way it was meant to be.
21+ Gambling involves financial risk. Play responsibly. hitbet is strictly for players aged 21 and above.